UK: Only 1 in 20 HR know how the tribunal process works?

A new study in the UK shows that there is little understanding by HR of how the tribunal process works, which has led to a costly 1.6 Billion Pounds in claims. Additionally, 20% of the claims are initially settled out of court due to the lack of understanding.

The shame is that this is just a lack of awareness, as the CIPD has produced a lot of material around what causes claims, and how the tribunal process works. Attached is a link to the CIPD overview of the process ( , and for firms that do need to increase their education on this process – the CIPD offers a two day course that gets deep into the details.

(Source: Tribunals cost business £1.6bn – Telegraph)

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